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About Us
If this is your first time here, you should visit
our guide to shopping at this site.
You should also increase your comfort level by looking at our Privacy and Security Policy, and become an
informed shopper by reading our Terms &
Conditions and understanding the various Shipping
and Payment options. You can also see some of our customer comments.
Once you've done this, it's time to shop!
A good place to start is the products that have appeared in the Melbourne's Child Gift Guide..
You can also register to receive our e-mail newsletter with news on new
products and special offers. Its
OK, we only send out about 6 a year! Register.
cowtrees.com.au is
an online sales store with a difference.
Why we are different (and better):
- You
can be assumed of quality products that add value and last.
- Every
product we carry has an educational or environmental focus.
- To
make it as easy as possible for you to choose products without the
“touch and feel”, we have provided as much information as we can about
our products, including in many cases multiple large images. Click here to see a sample
product detail page (Requires Acrobat Reader).
- If you
are new to this, you can find an easy to understand guide to shopping at
our store at our Help! page.
- So you
don’t have to wait, we always have stock on hand ready to ship. On the
rare occasion where an unexpected flurry of orders catches us
flat-footed, we will give you the choice of a refund or commit to
deliver by a date.
- You
don’t have to pay for expensive courier delivery services - unless you
want to and are in a raging hurry! We ship via Australia Post, and our
postage & handling charge is capped at $7.50 - Australia wide.
- You
may not have as much confidence in the security of our payment process
as we have, so we offer a range of payment options.
- You
can be assured of a “no-questions asked” refund policy. (However, we
will ask why, just so we know).
- You
will find we have a wide range of products for children - but also many
for the child in us all.
We pride ourselves on providing products a
little out of the ordinary, and backing this up with superior customer
service. We have avoided many of the frills to bring you innovative products
at what we believe to be very competitive prices.
cowtrees.com.au
is operated by cowtrees.com, an operating entity of
Divisible by Zero Pty Ltd (ACN - 95 082 668 862)
PO Box 25, Brunswick East, VIC, AUSTRALIA 3057
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We are a
member of the
Australian Toy Association
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We are a
member of
Gift & Homewares Australia
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We comply
with the Australian Federal Governments guidelines for e-Commerce
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